Saturday, December 24, 2011

Started using Google Apps for mail, cant receive mail, please hlep?

Im not very good with this mail stuff so please if you do know how to fix it, please help.





My webhost is hostmonster and that is where i set up emails before for my site (contact@titlemagazine.net) and I didnt like checking mail directly from the web host so I made a normal gmail account (titlemag@gmail.com) and had all incoming mail forwarded to there.


I recently found out about Google Apps and now have made an account on here. Incoming mail to contact@titlemagazine.net is not being received in my google apps email account but rather it is still going into my account on hostmonster and forwarded to titlemag@gmail.com.





I have tried emailing from the google apps account and it does work properly except when i reply to it, it will be sent to my hostmonster email and forwarded to my titlemag@gmail.com.


Do I need to delete the account on my hostmonster or something? I tried making a new account on google apps account called blooper@titlemagazine.net as a fake account to test it out, and even then when i send mail to blooper from another email it will say


"Delivery to the following recipient failed permanently:





booper@titlemagazine.net





Technical details of permanent failure:


Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 No Such User Here" (state 14)."








What is happening? Please help me if you do know how to fix this.|||It sounds almost as if the MX records are not correct for your domain. You'd want to have the host hosting DNS (in this case HostMonster for the domain titlemagazine.net ) update the records as follows:





PRIORITY ... SERVER


1 ASPMX.L.GOOGLE.COM.


5 ALT1.ASPMX.L.GOOGLE.COM.


5 ALT2.ASPMX.L.GOOGLE.COM.


10 ASPMX2.GOOGLEMAIL.COM.


10 ASPMX3.GOOGLEMAIL.COM.





As of right now, your MX is pointed at titlemagazine.net which resolves to 74.220.207.64, not Google.





You can confirm mail is still going to HostMonster by running a sample test: http://network-tools.com/default.asp?pro鈥?/a>





It returns the following:





Validation results


canonical address: %26lt;contact@titlemagazine.net%26gt;


MX records


preference exchange IP address (if included)


0 titlemagazine.net [74.220.207.64]


SMTP session


[Contacting titlemagazine.net [74.220.207.64]...]


[Connected]


220-host312.hostmonster.com ESMTP Exim 4.69 #1 Fri, 09 Oct 2009 00:07:56 -0600


220-We do not authorize the use of this system to transport unsolicited,


220 and/or bulk e-mail.


EHLO Network-Tools.com


250-host312.hostmonster.com Hello Network-Tools.com [67.222.132.194]


250-SIZE 52428800


250-PIPELINING


250-AUTH PLAIN LOGIN


250-STARTTLS


250 HELP


VRFY contact


252 Administrative prohibition


RSET


250 Reset OK


EXPN contact


550 Administrative prohibition


RSET


250 Reset OK


MAIL FROM:%26lt;admin@Network-Tools.com%26gt;


250 OK


RCPT TO:%26lt;contact@titlemagazine.net%26gt;


250 Accepted


RSET


250 Reset OK


QUIT


221 host312.hostmonster.com closing connection


[Connection closed]





So go ahead and have HostMonster update your MX records mentioned above, give it a little time, and you should be all set.





Hope this helps,


-Ryan M., Server Engineer @ http://www.hosting.com|||You will need to update your Mail Servers (MX), erase old ones and change your CNAME so that you can just type in mail.titlemagazine.net. Please follow this easy guideline: http://www.google.com/support/a/bin/answ鈥?/a>





There are many companies that do this type of services... contact the source below if it's a quick issue they sometimes can help you over the chat for free.

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